Privacy Policy

Welcome to OneOffCleaning.com (hereinafter referred to as “we”, “us” or “our”). We are committed to protecting your privacy when using our website, products, and services. This Privacy Policy outlines how we collect, store, use, and disclose your personal information. By accessing or using our services, you agree to the terms of this Privacy Policy. Please read this policy carefully to understand how we collect, use, protect or otherwise handle your personal information provided to us.

Information Collection and Use
When making an enquiry, booking or registering on our site, as appropriate, you may be asked to provide us with your name, email address, telephone number, or other details to assist with your experience. We may also collect non-personal information such as your IP address, browser type, referring website, and other standard web log information.

We may use this information in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website and services in order to better serve you.
- To quickly process your requests and to send information and updates pertaining to your enquiry or booking.

Information Protection
Our website is scanned on a regular basis for security holes and vulnerabilities in order to make your visit to our site as safe as possible.

We do not store credit card numbers on our website. All financial transactions are processed through a secure payment gateway.

We are committed to protecting your personal information and have implemented strict security measures to safeguard it. All data transmitted through our website is encrypted using Secure Sockets Layer (SSL) technology.

Collection of Personal Information
When you book a cleaning service on our website, we collect personal information from you such as your name, email address, phone number, and address. This information is necessary for us to provide our services to you.

We may also collect non-personal information such as your IP address, browser type, and operating system for analytical purposes. This information is used to improve our website and services.

Use of Personal Information
We may use your personal information for the following purposes:

- To process your booking and payment
- To communicate with you regarding your booking or any changes to our services
- To improve our website and services
- To comply with legal requirements
- To send you marketing materials, with your consent

We will never sell, trade, or transfer your personal information to any third parties without your consent, except for the purposes of providing our services to you. We may share your information with our trusted partners and service providers who assist us in delivering our services, but only to the extent necessary for them to fulfill their role.

We may collect personal information such as your name, email address, phone number, and payment details when you fill out a form, make a booking, or contact us through our website. This information is solely used for the purpose of providing our services to you and will not be used for any other purpose without your explicit consent.

We may also collect non-personal information such as your IP address, browser type, and device information for analytical purposes. This data is used to improve our website and services, and is not linked to any personal information.

Our website uses cookies, which are small data files that are placed on your computer or device when you visit our site. These cookies allow us to personalize your experience and provide relevant content and services. You can choose to disable cookies in your browser settings, but please note that this may limit your access to certain features of our website.

Cookie Policy

At Oneoffcleaning.com, we value your privacy and understand the importance of the personal information that you share with us. This cookie policy will explain how and why we use cookies on our website and how you can manage or delete these cookies.

What are cookies?

Cookies are small text files that are stored on your computer or mobile device when you browse the internet. These files contain information about your browsing activity, preferences, and settings. They are widely used by websites to make your browsing experience more efficient and personalized.

Why do we use cookies?

We use cookies on our website to improve and enhance your browsing experience. Cookies allow us to remember your preferences and settings, personalize content based on your interests, and analyze how our website is being used. This information helps us to make our website more user-friendly and relevant to your needs.

What types of cookies do we use?

1. Essential Cookies: These cookies are necessary for the proper functioning of our website. They allow you to navigate our site and use its features, such as saving your shopping cart or login information.

2. Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are being visited, how long visitors stay on a page, and any errors they encounter. We use this information to improve the performance and functionality of our website.

3. Advertising Cookies: These cookies are used to track visitors across our website. They may be used by advertising partners to build a profile of your interests and show you relevant advertisements on other websites. These cookies do not store personal information, but they are based on your browsing history and actions on our website.

4. Social Media Cookies: These cookies are used to allow users to share pages and content through third-party social media platforms. We do not have control over the settings of these cookies, so we suggest you check the individual social media platforms for their cookie policies.

5. Essential Cookies: These cookies are necessary for the functioning of our website. They enable you to navigate our website and use its features, such as accessing secure areas or placing an order.

How to Manage Cookies

You can control and manage cookies in your browser settings. You can block cookies from being set, delete cookies, or receive a prompt before a cookie is set. Please note that if you choose to disable cookies, some parts of our website may not function properly.